Terms and conditions

The present conditions of sale are concluded on the one hand by the company Sahaphyr - Lilah Distribution whose registered office is at 32, Allée de Boutaut – Imm Lumine & Sens – 33070 Bordeaux Cedex - FRANCE, registered with the trade and companies register of Bordeaux under the number 42469134300059 (capital : 30 000 € - VAT intracommunaire: FR90424691343) hereinafter named Lilah Distribution and secondly, by any natural or legal person wishing to make a purchase via the website of Lilah Distribution hereinafter referred to as "the buyer".

 

 

Object

These terms of sale are intended to define the contractual relationship between Lilah Distribution and the buyer and the conditions applicable to any purchase made through the Lilah Distribution merchant site, whether the buyer is professional or consumer.

The acquisition of a good or a service through the present site implies an acceptance without reserve by the purchaser of these conditions of sale.

These conditions of sale shall prevail over any other general or special conditions not expressly approved by Lilah Distribution.

Lilah Distribution reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

 

Characteristics of goods and services offered

The products and services offered are those listed in the catalog published on the Lilah Distribution website.

These products and services are offered within the limits of available stocks.

Each product is accompanied by a description drawn up by the supplier; for some of them, marked DF, the buyer may have access to the supplier's documentation.

The photographs in the catalog are as faithful as possible but cannot ensure a perfect similarity with the product offered, particularly with regard to colors.

 

Prices

The prices in the catalog are prices inclusive of VAT, taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services.

Lilah Distribution reserves the right to modify its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only one applicable to the buyer.

Prices shown include (or do not include) order processing, shipping and delivery charges as long as they occur in the geographic areas specified below.

 

Geographical area

The online sale of products and services presented on the site can be sold all over the world.

 

Orders

The buyer who wants to buy a product or a service must:

- complete the identification form on which he will indicate all the details requested or give his customer number if he has one;

- Fill out the online order form giving all the references of the selected products or services;

- validate your order after having checked it;

- make the payment in the prescribed conditions;

- confirm your order and payment.

The confirmation of the order implies acceptance of these conditions of sale, the acknowledgment of having perfect knowledge and the waiver of its own conditions of purchase or other conditions.

All data provided and the recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

The seller will communicate by e-mail confirmation of the registered order.

 

retraction

Buyers, non-professional individuals, benefit from a withdrawal period of seven days from the delivery of their order to return the product to the seller for exchange or refund without penalty, with the exception of return costs.

 

The online sale of products and services presented on the site is reserved for buyers who reside in France, the Dom-Tom or Monaco and for deliveries required in these geographical areas.

 

Payment terms

The price is due when ordering.

Payments will be made by credit card; they will be realized through the secure PAYPAL system which uses the SSL (Secure Socket Layer) protocol so that the transmitted information is encrypted by a software and that no third party can take note of it during transport on the network.

The buyer's account will be debited only when shipping the products or services available and the amount of products or services sent or downloaded.

 

At the request of the buyer, he will be sent a paper invoice showing VAT.

 

shipments

Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area.

The risks are the responsibility of the purchaser from the moment the products left the premises of Lilah Distribution. In case of damage during transport, the reasoned protest must be made to the carrier within three days of delivery.

Delivery times are 3 weeks except out of stock or force majeure (carrier strike, natural disaster ...).

 

Guarantee

All the products supplied by the seller benefit from the legal guarantee provided by articles 1641 and following of the Civil Code.

In case of nonconformity of a product sold, it may be returned to the seller who will take it back, exchange it or refund it.

All claims, requests for exchange or refund must be made by post to the following address: SAHAPHYR - Lilah Distribution, 32, Allée de Boutaut – 33070 Bordeaux CEDEX within thirty days of delivery.

 

Responsibility

The seller, in the process of selling online, is bound only by an obligation of means; it can not be held responsible for damage resulting from the use of the Internet network such as data loss, intrusion, virus, service interruption, or other involuntary problems.

 

Intellectual property

All elements of the Lilah Distribution website are and remain the exclusive intellectual property of Lilah Distribution.

Nobody is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound.

Any single link or hypertext is strictly prohibited without the express written consent of Lilah Distribution.

 

Personal data

In accordance with the law relating to computers, files and freedoms of January 6, 1978, the information of a personal nature relating to buyers may be subject to automated processing.

Lilah Distribution reserves the right to collect information about the buyers including by using cookies, and, if it wishes, to transmit to the business partners the information collected.

Buyers may oppose the disclosure of their details by notifying Lilah Distribution Similarly, users have a right to access and rectify data concerning them, in accordance with the law of January 6, 1978.

The automated processing of information, including the management of e-mail addresses of users of the site has been declared to the CNIL on 10/01/2011 registered under number 1476807.

 

archiving - Proof

Lilah Distribution will archive the purchase orders and the invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized records of Lilah Distribution will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

 

Litigation

The present conditions of sale on line are subjected to the French law.

In case of dispute, jurisdiction is assigned to the competent courts, notwithstanding plurality of defendants or warranty claim.